Counsellor

We are seeking a Counsellor to support clients in decision-making, career planning, and problem-solving while contributing to smooth daily operations. The role involves assisting clients, maintaining records, and coordinating with internal teams to enhance customer satisfaction and business growth. Strong communication, teamwork, and adaptability are essential. Freshers or candidates with relevant training and basic computer/practical skills are also encouraged to apply. Join our supportive team, enjoy competitive salary packages, and unlock growth opportunities in a positive work environment.

• Manage client inquiries and provide timely guidance and solutions.
• Assist in documentation, record-keeping, and reporting tasks.
• Coordinate sessions between clients and senior consultants.
• Support the development of personalized client plans.
• Maintain CRM records and follow up on client progress.
• Monitor client satisfaction and suggest improvements.

• Proficient in MS Office, Excel, and basic CRM tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Teamwork, discipline, adaptability, and positive attitude required.
• Freshers or training-completed candidates with basic computer knowledge can also apply.