follow up

A reputed Gadget Mart in Lalitpur, Gwarko is seeking a responsible and organized Follow-up Staff to support daily customer coordination and sales follow-up activities. This Follow-up job in Lalitpur, Gwarko, Bagmati Province, Nepal involves communicating with customers, tracking orders or service updates, and maintaining proper records of interactions. The role helps improve customer satisfaction and ensures smooth communication between the sales team and clients. Candidates with strong communication skills, teamwork ability, and problem-solving mindset will perform well in this position. Freshers or candidates with relevant training and basic computer/practical skills are also encouraged to apply. This is a promising career in the electronics retail industry and a good vacancy in Nepal, offering a supportive work environment, fair salary, and opportunities for career growth.

1. Handle customer follow-up calls and messages regarding orders or services
2.  Maintain daily records of customer interactions and follow-up status
3.  Coordinate with sales team for order updates and service support
4.  Monitor pending customer requests and provide timely responses
5. Support basic reporting and customer communication activities
   
   
   
    

• Minimum education: +2 or equivalent qualification
• Basic knowledge of MS Office and Excel
• Good communication and customer handling skills
• Ability to maintain records and coordinate with team members
• Freshers or training-completed candidates with basic computer knowledge can also apply