Front Desk Officer

A growing cafe in Butwal Financechowk is seeking a motivated and customer-focused Front Desk Officer to support daily front-desk operations and enhance customer service experiences. The cafe operates in the hospitality and food service industry, serving quality food and beverages in a welcoming environment. The Front Desk Officer plays an important role in greeting customers, handling inquiries, managing billing coordination, and maintaining smooth communication between guests and staff members. This position contributes directly to customer satisfaction, operational efficiency, and overall business growth. Candidates should have strong communication skills, teamwork ability, adaptability, and a responsible attitude. Freshers or candidates with relevant training, motivation, and basic computer/practical skills are also encouraged to apply. This Front Desk Officer job in Butwal Financechowk, Rupandehi, Nepal offers competitive salary benefits, a positive work environment, and long-term career in cafe industry opportunities with a leading vacancy in Nepal.

• Manage customer greetings and front-desk communication professionally
• Handle customer inquiries, reservations, and basic billing support
• Maintain daily visitor records and reception area cleanliness
• Support coordination between kitchen staff and customers
• Monitor customer feedback and report service concerns
• Assist in maintaining smooth cafe front-office operations

• Minimum +2 completed;  candidates preferred
• Basic computer knowledge and billing software understanding
• Good communication and customer service skills
• Positive attitude, discipline, and teamwork ability
• Freshers or training-completed and active candidates with basic computer knowledge can also apply