Front Desk Officer

A well-established hotel in Tilottama Manigram is looking for a friendly, professional, and customer-focused Front Desk Officer to join its team. The hotel is committed to providing quality hospitality services and ensuring an excellent guest experience. The primary purpose of this role is to welcome guests, manage front desk operations, handle reservations, and provide prompt assistance throughout their stay. This position plays an important role in maintaining smooth daily operations, improving customer satisfaction, and supporting the hotel's overall growth. Strong communication, teamwork, adaptability, and a responsible attitude are essential for success. Freshers or candidates with relevant training, motivation, and basic computer/practical skills are also encouraged to apply. We offer a competitive salary, a positive work environment, and excellent career growth opportunities.

• Manage guest check-in and check-out procedures professionally.
• Handle reservations, inquiries, and guest requests efficiently.
• Maintain accurate guest records and front desk documentation.
• Support guests by providing information about hotel services.
• Coordinate with housekeeping and other departments for smooth operations.
• Assist in maintaining a welcoming and organized reception area.

• Minimum +2 completed; hospitality-related education is an advantage.
• Basic computer knowledge and office application skills.
• Strong communication and customer service abilities.
• Good teamwork, discipline, adaptability, and responsibility.
• Positive attitude with willingness to learn and work professionally.