Customer Service Representative

A reputed health and wellness services provider in Mid Baneshwor, Kathmandu is seeking a reliable Customer Service Representative to support daily client interactions and service coordination. This role focuses on handling customer inquiries, maintaining service records, and ensuring a smooth client experience.

The position plays a key role in customer satisfaction, operational support, and service quality improvement. Strong communication, teamwork, and problem-solving skills are essential for success in this role.

This Customer Service Representative job in Mid Baneshwor, Kathmandu, Nepal offers a positive work environment, competitive salary, and long-term career growth opportunities, making it a suitable career in health & wellness services and a promising vacancy in Nepal.

1. Handle customer inquiries via phone, messages, and in-person communication
2. Maintain accurate customer records and service documentation
3. Coordinate with internal teams for service scheduling and follow-ups
4. Resolve basic customer concerns professionally and timely
5. Support daily front-office and customer service operations

1. Minimum education: +2 completed (Bachelor’s preferred)
2. Basic knowledge of MS Office and computer operations
3. Good verbal and written communication skills
4. Ability to handle customers calmly and professionally
5. Team-oriented, disciplined, and adaptable attitude